How Does International Shipping Work?

It has been said that shipping a container internationally from China to the West could take “30 different companies and 100 people exchanging information about the transport at least 200 times in the process.” (Source) But is this truly the case and, if not, how does international shipping work?

How does international shipping work? Let’s find out…

When we talk about international shipping, in this case, we’re focusing on container shipping by the ocean (although air, rail, and road freight may also be used across borders, too). Containers will be filled at the factory or warehouse, transported to the docks, loaded onto a ship, transported to the port in the destination country, and then unloaded and transported overland to their final destination. This is commonly how the TV, laptop, phone, or chair in your office probably arrived in your country from China or wherever else it was made.

What are shipping containers?

Standard shipping containers are metal boxes capable of being stacked and holding a large number of goods securely.

shipping containers used for international shipping

There are several sizes (the most common being 20ft, 40ft, and 40ftHQ) and they even come in refrigerated and insulated forms for when the goods inside need additional protection from the environment during transit.

The international shipping process

When importers ask ‘how does international shipping work’ they often want to understand the process in steps to get the container from A to B. We’ll break it down here for you:

  • A freight forwarder or booking agent takes your booking: The shipping process starts when you or your freight forwarder* or booking agent books space for your shipment on a container vessel. The booking will include information about your shipment’s origin, destination, and how many containers need to be shipped.
  • The shipping line confirms the booking: The shipping line or carrier you have opted to use will confirm that the booking is in place electronically for speed and efficiency to the consignee, that’s either you or your forwarder/agent.
  • Delivery from the consignee is coordinated: You or your forwarder/agent will coordinate with the supplier of the goods (consignee) to make sure that they are aware of the timescales to work to. They may also need to arrange transport from the factory (or warehouse) to the port by truck and manage the documents.
  • The container/s are loaded: Once the products are ready they are loaded into the containers at the source (probably a factory or warehouse). They are sealed and given unique ID numbers so they can be identified and (hopefully) traced.
  • Overland transportation to the port: The products are now transported by truck or train to the port of origin.
  • Goods received by the terminal operator: On arrival, the containers are inspected, weighed, and the shipping and booking documentation is checked by the shipping terminal operator.
  • The ship is loaded: Once cleared to proceed, the containers are loaded onto the ship by container cranes.
  • Transit over the water: The ship sails across the ocean to the port of destination. From China to the West this typically takes 4-8 weeks.
  • Preparing for the arrival of the goods: Several days before the ship is due in port, the customs broker prepares the documents ready for customs clearance (these are available in digital form online). The forwarder/agent will also arrange inland transportation (drayage) by truck or train if they haven’t already done so.
  • Container/s unloaded from the ship: Once again, container cranes, unload the containers from the ship and they’re stacked in order in the port.
  • Goods clear customs and are picked up by the inland transporter: Once through customs where contains may or may not be opened and checked by customs officials, the containers are loaded onto trucks or trains for inland transportation from the port to the final destination.
  • The goods are delivered: Upon arrival at their final destination, the containers are unloaded from the truck and inspected to confirm that they contain the correct items and have not been tampered with. If the consignee is satisfied, the goods are released to them.

*Note: in the USA people often use the acronym ‘NVOCC’ (Non-Vessel Operating Common Carrier), which is similar to a freight forwarder but does not have its own warehouse space. The process they follow is largely similar.

What parties are involved in international shipping?

If we look back at the initial quote, are there 30 companies and 100 people involved in getting containers across the ocean? Perhaps not. There are, however, several companies involved, including:

  • Shipping lines: They operate container ships. You may deal directly with them, but many importers use a third party to make bookings.
  • Freight forwarders, booking agents, or NVOCCs: These businesses are intermediaries between customers and shipping lines. They will book cargo, manage the shipping process, and may store goods if/when needed,
  • Terminal operators: Manage the container ports and loading/unloading process.
  • Customs brokers: They manage the customs clearance process, ensuring that the goods arriving in the destination country comply with relevant regulations and clear customs smoothly.
  • Inland haulage companies: These are truck and train companies that pick up and transport the containers to and from the ports and then on to the final destination.

How about incoterms?

Incoterms is short for ‘International Commercial Terms’ and were formulated to clearly communicate the tasks, costs, and risks associated with the global or international transportation and delivery of goods. Learn more about incoterms here.

A supplier will state which incoterms they are providing within a product quotation so you as a buyer fully understand the terms under which your products have been quoted. As you can see from the graphic below, the incoterms agreed do have an effect on international shipping because the parties responsible for activities such as booking the shipment may vary.

(Note: some people have pointed out that FCA is a better fit for today’s shipping process than FOB. FOB is still widely used, which is the reason why we mention it in this graph.)

Conclusion

Hopefully, now you have answers to the question: how does international shipping work?

It’s unlikely to involve thirty companies and hundreds of staff, however, it’s still a fairly complex process that needs an experienced hand to manage correctly.

If you are one of our existing customers and need help shipping your products, please let your Sofeast project manager know about your needs.

P.S. Further reading…

You may also like to read these resources, too:

  • HS and HTS Codes – these codes categorize your products and will be included in the booking information. They will have an impact on import duties, so you should choose carefully to minimize your financial exposure.
  • Demurrage vs Detention – fees that may be charged if your container needs to be stored at the port for longer than agreed before or after shipping or if the container is not returned to the shipping company when expected.

What is a 3PL?

Companies, especially e-commerce vendors, who need assistance with their supply chain and fulfillment often ask us: ‘What is a 3PL?’

A 3PL is short for ’third-party logistics warehouse’, which is a separate business that you hire to take care of your supply chain (managing suppliers, sourcing, etc) and fulfillment operations (warehousing, packing, shipping, etc). If you’re unfamiliar with 3PLs, here’s an example you will have heard of: Amazon!

Why use a 3PL?

A 3PL provides you with a great deal of peace of mind because your role is to get the orders from your customer and then your 3PL will fulfill the order for you by replenishing stock with your suppliers, storing it, and shipping as and when orders come in or you need inventory, taking all of that work out of your hands and leaving you with time to spend on growing your business.

Here’s a diagram that explains what a 3PL is:

Graphic to explain the types of 3PL services Sofeast provides related to warehousing and fulfilment

Many e-commerce vendors and SMEs struggle to handle the fast shipping, packaging, warehousing, stock-ordering, software, and logistics while maintaining the delivery standards that customers expect. So, turning to an expert who specializes in all of the above makes a lot of sense, especially when scaling your business.

What does a third-party logistics warehouse usually specialize in?

A capable 3PL will take care of the following for you:

  • Scheduling orders from your suppliers
  • Receiving the inventory into their warehouse
  • Checking that all inventory is as promised (possibly with incoming quality inspections*) and sorting it into categories
  • Reworking parts or products which have defects but can be fixed*
  • Returning defective parts or products that can’t be reworked to the supplier and arranging a refund for you*
  • Storing your goods securely and in a way that keeps them in optimal condition
  • Arranging shipping with logistics providers and negotiating the best rates possible
  • Connecting with your e-commerce platform (if needed)
  • As orders come in, picking, kitting or assembling, packing, and shipping them
  • Sending repeat orders on a set schedule (if needed, such as by a subscription service)

*Not all 3PLs will provide these services, only those who have in-house inspection and manufacturing facilities.

Aside from their warehousing facilities, a 3PL is a useful ally because they provide:

  • Local relationships with your suppliers – for instance in the case of a Chinese 3PL, the ability to deal with them as a Chinese company and speak Chinese which enhances trust
  • Shipping and logistics – a 3PL will have logistics experts on staff who can deal with the minefield of freight forwarding and customs for you

Related: Explore the questions you need answers to when sourcing a 3PL logistics company

Benefits of working with a third-party logistics warehouse

  • You work with experts which will save you a lot of time
  • You save a lot of money on needing to lease your own warehousing space and hiring fulfillment staff
  • You can scale up and sell internationally with ease without needing to worry about logistics and shipping rules for different locations
  • You’re able to offer fast free shipping on your site which is an important sales tool

Who needs to work with a 3PL?

  • You need to commit to a fast and free 2-day shipping standard, such as demanded by Amazon – this can be a hard standard to maintain without specialist help.
  • If your business is scaling quickly and you are struggling to handle logistics – if you’re overflowing with products in your small office or facility and seem to be spending an inordinate amount of time on packing and shipping orders, getting help from a 3PL will release the pressure.
  • You are struggling to find and afford the space required for warehousing and fulfillment, never mind the additional staff costs – outsourcing to a 3PL who provides this as standard can make sense.

Is Sofeast a 3pL?

Yes, we are. We provide comprehensive 3PL activities at our Dongguan and Shenzhen Free Trade zone facilities:

Diagram showing the difference between Sofeast's FTZ facility and mainland Dongguan facility for 3PL warehousing and fulfilment
In addition, you may be interested in:

Get help to handle your fulfillment today

Sofeast provides a 3PL service in China in our 2 facilities spanning 8,000+ MSq. and with over 200 staff, including logistics experts. If you’d like to learn more about how we can help you take control of your fulfillment, take a look at our fulfillment services.

Take me to your fulfillment services