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Quality Disputes: Legal Protections for Buyers in China’s Legal System [Podcast]

Posted on by sofeast

What are the legal protections available for buyers who receive bad or fake products from Chinese suppliers?

In this episode, we go into the intricacies of the Chinese legal system and explore the legal protections available for buyers who receive bad or fake products from Chinese suppliers so you can protect your business effectively.

Sofeast CEO Renaud Anjoran is joined by Jessica Xu, a senior trial litigator and legal counsel for various government bodies and private enterprises, and Clive Greenwood, a senior compliance counsel and award-winning technical legal consultant both from Liangma Law Firm in Shenzhen. They discuss advice for Western companies facing quality disputes with Chinese suppliers, emphasizing the importance of due diligence, clear communication, and establishing rigorous quality agreements.

Jessica and Clive also shed light on the legal recourse available in China, including the process of taking legal action, the significance of evidence, and the potential to sue for consequential damages. Real-life case examples illustrate the challenges and strategies involved in navigating these disputes.

 

Listen to the episode here 👇

Listen: to the podcast episode

Watch: on Youtube

 

Episode sections

  • 00:00 – Greetings and introduction of our guests.
  • 02:35 – What advice is there for Western companies in a dispute over product quality?
  • 07:29 – Pursuing Legal Action in China.
  • 12:03 – Suing for consequential damages.
  • 16:44 – How legal cases where a foreign buyer takes Chinese suppliers to court work.
  • 23:08 – Actions against fake certifications.
  • 29:04 – Escalating to litigation.
  • 31:25 – Conclusion.
  • 33:53 – Wrapping up.

 

Related content…

 

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Quality Fade: Silent AND Deadly! [Podcast]

Posted on by sofeast

Adrian and Renaud discuss Quality Fade. This bad practice from suppliers sees them put their profits before your product quality, but the big problem is that you may not even know it is happening as it’s a gradual process where quality declines over time, bit by bit.

Are you at risk, how do you identify it, and what can you do to combat it? We reveal all in this episode!

 

Listen to the episode here 👇

Listen: to the podcast episode

Watch: on Youtube

 

Episode sections

  • 00:00 – Greetings and introduction
  • 02:27 – What is Quality Fade?
  • 09:25 – Is it still happening today?
  • 12:15 – Actions to help you avoid quality fade.
  • 18:30 – If you are a victim of quality fade, how can you catch it?
  • 23:44 – Examples of products affected by quality fade.
  • 28:51 – Ongoing reliability testing: Warn the supplier, or do it secretly?
  • 35:28 – Wrapping up.

 

Related content…

 

Listen, rate, & subscribe to the ‘China Manufacturing Decoded’ podcast on your favorite provider

More episodes are coming, so remember to rate us and subscribe! You can find us on:

If you enjoyed this episode, don’t forget to give us a 5* rating and share it with your network if you enjoy listening!